About Erin Mills Acura - Acura Dealership

Dear Mr. Bone,
Three months ago, I began the process of searching for a vehicle to replace my current ride, on which the lease was to expire in November 2012. Four visits to Erin Mills Acura and two test drives later, I am now driving a 2012 Acura MDX, and it is a match made in heaven. I knew the car would meet my expectations, but what was most surprising to me, and what I thought warranted sharing with you, was the remarkable customer service and attention demonstrated by Chris Dafos. Chris was incredibly professional and respectful. He understood and accepted that I had to make my decision at my own pace and at no point did I feel rushed, pressured or under duress. Ultimately, my interactions with Chris helped give me the confidence I needed to pull the trigger and sign papers for the MDX. Between May and June of this year, I visited nine different dealerships and test drove five different vehicles and by far, my experience with Chris was the one that left me with the most positive impression.
Please extend my sincerest thanks to Chris. He'll be at the very top of my call list 48 months from now.
Warm regards,
Jennifer Hartman
Oakville, ON

Jennifer Hartman

"Testimonial"

   To/Erin Mills Acura/ Lorrie Pitoscia

       I just wanted to let you know how much I appreciate the fantastic service I received from you.
From the moment I went to look at an Acura on your lot,I felt comfortable.There was no pressure.
I wanted to let you know I am so happy with the Acura.I am extremely pleased.It is so comfortable
and a tremendous amount of fun to drive. I thank you for the honest way in which you dealt with me,
the trade in that you allowed me.
       You're team has exceeded my expectations of sales service ensuring I will be loyal customer.
Thanks for all you have done.

Regards,
Cindy Nasser

Cindy

"First Acura Purchase"

Dear Chris,

  I'm writing this e-mail to let you know that your input and assistance contributed greatly to the success of my recent purchase of my 2010 Acura MDX. I especially appreciate your attention to detail and keeping me updated every step of the way. Your expertise and frank advice have been invaluable to me during this auto purchase process.

 Even though you said it was not a problem, you still deserve to know that I appreciate your efforts during the sale of my first Acura. It was a pleasure working with you.

 

I look forward to continuing the relationship in the future.

Dennis

First Acura,Peel Police

"Director of Advertising & Marketing"

Hi Wade-

I would like to take this opportunity to thank you and your excellent staff at Erin Mills Acura for the top-notch treatment I received during my recent purchase of a 2010 RDX.

From my firist visit to the moment I picked up my new vehicle I was impressed with the level of professionalism and friendly attention I received.

Please pass on my comments to Steve, Nick and Mars for their time and expertise.

I look forward to continuing my relationship with the great team at Erin Mills Acura.

Best Regards,

Randy

Randy Craig,Cottage Life / explore/Outdoor Canada/Canadian Home Workshop

Showroom Hours
Monday - Thursday   9:00am - 9:00pm
Friday - Saturday      9:00am - 6:00pm
Sunday                            Closed

Service and Parts Hours
Monday - Friday         7:30am - 5:30pm
Saturday                    8:00am - 5:00pm
Sunday                             Closed